As Digital TV subscribers are offered more and more channels, it is
becoming increasingly difficult for them to locate the right programme
information at the right time. The personalized Electronic Programme
Guide (pEPG) is one solution to this problem; it leverages artificial
intelligence and user profiling techniques to learn about the viewing
preferences of individual users in order to compile personalized
viewing guides that fit their individual preferences. Very often the
limited availability of profiling information is a key limiting factor
in such personalized recommender systems. For example, it is well
known that collaborative filtering approaches suffer significantly
from the sparsity problem, which exists because the expected
item-overlap between profiles is usually very low. In this article we
address the sparsity problem in the Digital TV domain. We propose the
use of data mining techniques as a way of supplementing meagre
ratings-based profile knowledge with additional item-similarity
knowledge that can be automatically discovered by mining user
profiles. We argue that this new similarity knowledge can
significantly enhance the performance of a recommender system in even
the sparsest of profile spaces. Moreover, we provide an extensive
evaluation of our approach using two large-scale, state-of-the-art
online systems - PTVPlus, a personalized TV listings portal and
Físchlár, an online digital video library system.